Support
We're here to help you get the most out of PaperLab
Contact Us
Have a question, feedback, or need help? Reach out to our support team.
We typically respond within 24-48 hours
Frequently Asked Questions
What subjects does PaperLab support?
PaperLab currently supports GCSE Maths, with plans to expand to other STEM subjects in the future.
How accurate is the AI marking?
Our AI uses official exam mark schemes to assess your answers and provide helpful feedback. It's designed as a learning tool rather than official assessment. Use the marks as guidance to understand your strengths and areas for improvement.
Are my exam photos stored securely?
Yes. All images are transmitted using encrypted connections and stored securely on Cloudflare R2. Staging images are automatically deleted after 24 hours. See our Privacy Policy for full details.
What platforms is PaperLab available on?
PaperLab is available on the web at app.mypaperlab.com. The iOS app is currently in beta via TestFlight with a full release coming soon. Android is in development.
How do I delete my account?
You can delete your account and all associated data from within the app in your account settings. Alternatively, email us at [email protected] and we'll process your request within 30 days.
How to Use PaperLab
Take a Photo
Use your camera to photograph your completed exam paper. Make sure the image is clear and all your answers are visible.
Select the Exam
Choose the exam board, subject, and specific paper you've completed. This helps our AI use the correct mark scheme.
Get Your Results
Within moments, you'll receive your marked paper with scores, detailed feedback, and analysis of any misconceptions.
Learn and Improve
Review the misconception analysis to understand why certain answers were incorrect. Use this insight to target your revision effectively.
Tips for Best Results
- Ensure good lighting when photographing your paper
- Keep the camera steady to avoid blurry images
- Include the full page in each photo
- Make sure your handwriting is clearly visible
- Use official past papers from exam board websites for practice